The Nine Loves Rewards program is sponsored by Nine West.

The Nine Loves Rewards program membership is open to individuals who are at least 18 years of age and legal residents of the United States. Commercial customers and others purchasing items for resale are not eligible for membership. Employees (and their immediate family members or those living in the same household) of Nine West, its affiliates and subsidiaries, divisions, parent and related companies, are not eligible for membership.

Minimum required information for membership sign up at Nine West retail stores or Nine West customer service is a current, valid e-mail address, first and last name, and current home zip code. For sign up on the Nine West website, Email address, first name, last name, address, city, state, zip code, phone and password are required. your points are properly credited to your account.

Membership is subject to current program rules as they may be modified from time to time in the future.

Enrollment becomes effective and acceptance of these terms and conditions begins when a new member enrolls in the Nine Loves Rewards program. Nine West may change the Nine Loves Rewards rules, regulations, benefits, conditions of participation, or point levels for rewards, in whole or in part, at any time without notice. Nine West may, at any time, modify the Nine Loves Rewards

Nine West is only able to ship within the Continental United States, Hawaii and Alaska. Unfortunately at this time, we are not able to ship to the US Virgin Islands or other territories, Puerto Rico or Guam. We are unable to ship to PO Box or APO/DPO/military addresses.

Please note (for US shipments only):
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.

If your order status is "Processing", we have received your order and we are locating your product. Depending upon order volume, this may take a few days. Please see below for approximate order processing times.

When your order leaves our warehouse you will be sent an email with a tracking number for your order.
Please note that it may take 24 hours before tracking information appears.

Shipping Options
5-7 business days
3-5 business days
2 business days
Next business day

5-7 business day delivery often requires the United States Postal Service (USPS) to make the final delivery. If USPS delivery is not an option for you, please select another delivery method.

Shipments will be processed the same day that the order is placed if credit card authorization is approved and it is received and authorized by noon EST.

Orders placed on a Saturday, Sunday, after noon (EST) on Friday, or on a holiday will begin processing on the next business day.

Deliveries are made Monday through Friday (except holidays).

Express deliveries must have signature for release.

Gift certificates are shipped separately and should arrive within 5-7 business days. If you need to express ship a gift certificate, please contact Customer Service.

Taxes will be calculated once your shipping information is entered in checkout.