Free Shipping. No Minimum. Limited Time.

2016’s Biggest Sale, Extra 40% off event valid between 12/07/2016 12:00 AM EST and 12/12/2016 11:59 PM EST or while supplies last at www.ninewest.com only. Cannot be combined with any other coupon or discount offer. May be combined with any online shipping offer. Discount at checkout. Offer not valid at Nine West stores, department stores or independent retailers. Not valid on previous purchases or for purchase of gift cards. Regular prices are offering prices and may not be based on actual sales. Some original prices may not have been in effect for the past 90 days or in all areas. Intermediate markdowns may have been taken. Not redeemable for cash or store credit. We reserve the right to terminate this offer if it becomes technically compromised in any way.
CUSTOMER SERVICE
SHIPPING & TRACKING
SHIPPING & TRACKING
Domestic Order Tracking
To track an individual order, enter your email address and order number, and click the "Submit" button.
Your Email Address *
Your Order or Transaction Number *

Nine West is only able to ship within the Continental United States, Hawaii and Alaska. Unfortunately at this time, we are not able to ship to the US Virgin Islands or other territories, Puerto Rico or Guam. We are unable to ship to PO Box or APO/DPO/military addresses.

For US Shipments Only
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.
If your order status is "Processing", we have received your order and are locating the product for you.

Processing Time
When your order leaves our warehouse, you'll receive an email with your tracking number. Please note that it may take 24 hours before tracking information is available. Track your order.
5-7 Business Days3-5 Business Days2 Business DaysNext Business Day
$5.00$7.00$15.00$30.00
5-7 business-day delivery often requires the United States Postal Service (USPS) to make the final delivery. If USPS delivery is not an option for you, please select another delivery method.
Shipments will be processed the same day your order is placed, if credit card authorization is approved and it's received and authorized by noon EST.
Orders placed on a Saturday or Sunday or afternoon (EST) on Friday or on a holiday will begin processing on the next business day.
Deliveries are made Monday through Friday (except holidays).
Gift cards are shipped separately and should arrive within 5-7 business days. If you need to express-ship a gift card, you can choose to send an e-Gift Card for instantaneous delivery or you can choose a different shipping option at a cost to you.
International Order Tracking
To track the status of your International order, enter Order Number and Billing Email Address below:
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CONTACT US
LIVE CHAT
hours 9am - 10pm EST
EMAIL
customer_relations@ninewest.com
WRITE TO US
Nine West Customer Service
1411 Broadway, 20th Floor
New York, NY 10018
BY PHONE
1-800-999-1877
9AM - 10PM EST
FAX
917-229-2572
FOR PRESS INQUIRIES
pressinquiries@ninewest.com