SHIPPING & TRACKING
SHIPPING & TRACKING
Domestic Order Tracking
To track an individual order, enter your email address and order number, and click the "Submit" button.
Nine West is only able to ship within the Continental United States, Hawaii and Alaska. Unfortunately at this time, we are not able to ship to the US Virgin Islands or other territories, Puerto Rico or Guam. We are unable to ship to PO Box or APO/DPO/military addresses.
For US Shipments Only
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.
If your order status is "Processing", we have received your order and are locating the product for you.
When your order leaves our warehouse, you'll receive an email with your tracking number. Please note that it may take 24 hours before tracking information is available. Track your order.
|5-7 Business Days||3-5 Business Days||2 Business Days||Next Business Day|
5-7 business-day delivery often requires the United States Postal Service (USPS) to make the final delivery. If USPS delivery is not an option for you, please select another delivery method.
Shipments will be processed the same day your order is placed, if credit card authorization is approved and it's received and authorized by noon EST.
Orders placed on a Saturday or Sunday or afternoon (EST) on Friday or on a holiday will begin processing on the next business day.
Deliveries are made Monday through Friday (except holidays).
Gift cards are shipped separately and should arrive within 5-7 business days. If you need to express-ship a gift card, you can choose to send an e-Gift Card for instantaneous delivery or you can choose a different shipping option at a cost to you.
International Order Tracking
To track the status of your International order, enter Order Number and Billing Email Address below:
hours 9am - 10pm EST
WRITE TO US
Nine West Customer Service
1411 Broadway, 20th Floor
New York, NY 10018
9AM - 10PM EST
FOR PRESS INQUIRIES