This ninewest.com website is a service of Nine West Holdings, Inc. for its Nine West brand (“Nine West”).
Personal information tells us who you are such as your name, gender, billing address, shipping address, email address, telephone number, date of birth or age, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and any assigned password used to protect your privacy.
We may associate automatic information with your personal information. In the event of such association, such automatic information will be considered personal information.
Nine West also collects data that we obtain from third parties. We occasionally obtain email addresses of active Nine West store customers who requested emails regarding fashion on other websites. Nine West also may obtain publicly accessible customer demographics and information about you from commercially available databases and sources.
Most browsers are initially set up to accept cookies but allow you to change your browser so that it will not automatically accept cookies. Various browsers have different ways to inform you when a cookie has been sent to you, limit the kinds of cookies that can be placed on your computer and let you delete cookies. Please refer to your browser instructions or help screen to learn more about these functions. Additionally, if you have a Flash player installed on your computer, flash cookies may be stored. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not necessarily remove Flash cookies. The latest versions of many browsers let you control or delete Flash cookies through the browser’s settings. If you use an older version of one of these browsers, upgrade to the most recent version, and set it to update automatically. However, if you delete or remove cookies, it is possible that some portions of the site may not function as intended.
“Web beacons”, also known as pixel tags, clear GIFs or single-pixel GIFs, or similar technologies are small image files that we may place on web pages and within web-based email newsletters that we send. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page and the number of times those pages are displayed. We can also use web beacons to let us know how many people opened a web-based email newsletter or message.
Nine West also uses third party internet analytics firms, such as Google Analytics, Adobe Analytics and others, to place cookies and pixel tags on your computer or browser when you visit our website or mobile applications. These third parties collect automatic information to track and analyze usage and volume statistical information regarding your visits to our website or our mobile applications, such as what you browsed and purchased, what web page linked you to our site and what traffic is driven by banner ads and e-mails. To learn more about Google Analytics and how to opt out of such services, please visit http://www.google.com/analytics/learn/privacy.html. To learn more about Adobe Analytics and how to opt out, please visit http://www.adobe.com/privacy/analytics.html#1.
We may also collect geolocation data based on your then current location, ncluding that of any mobile devices you may have used to access our website, to provide location-based services. We may also work with third party vendors to use wi-fi networks to analyze the physical traffic patterns of anonymous users of mobile phone or other devices near and in our stores as a means to measuring the effectiveness of our store displays or promotions.
- Nine West may use the information it collects in order to:
- Confirm, process and fulfill sales transactions
- contact you about your order and respond to your inquiries
- update and maintain your information in our databases
- enable you to participate in our sweepstakes, contests and loyalty programs
- communicate with you via targeted postal pieces, phone messages, or personalized emails about products, offers and promotions that may be of interest to you
- enable marketing, testing and product recommendations
- maintain and improve the effectiveness and security of our website and business
- study traffic patterns and generally learn about the usage of the site
- improve the navigation, design and content of the website
- improve the effectiveness of our advertising and provide targeted online advertising
- personalize your online experience
We may use geolocation information by automatically detecting the IP addresses of visitors on our website from international jurisdictions in order to customize their visit to our website and display international currency pricing. We may also ask users of our mobile application for consent to collect geolocation information so that we may suggest the location of nearby stores or products that may interest them.
However, when you place an order online, we use encryption technology, such as Secure Socket Layer technology (“SSL”), to protect your personal information during data transport. SSL encrypts your order information, including your name, address, and credit card number, before it is transmitted to us to avoid the decoding of your information by anyone other than Nine West.
In addition, when you create an online account on ninewest.com, you must select a personal password. As a member of Nine West’s website, you will be able to view, among other things, your account profile, contact preferences, order history and address book. We store this type of information so that you do not have to reenter it each time you make a purchase or visit the website. Should you decide to become a member of Nine West’s website, you will be asked to provide an accurate email address and create a password. In order to help protect your personal information, you should be careful about maintaining the secrecy of your password and any username associated with your account.
All of the information that Nine West collects may be shared with the Bandolino, Anne Klein and Kasper brands and with other affiliated brands of Nine West Holdings, Inc., including lonna & lilly, Napier, Judith Jack, Mootsies Tootsies, Gloria Vanderbilt, L.e.i. and Energie, among others.
We may disclose personal information about you to third parties who provide services to us. These third parties may use the information in connection with the services they provide to us, such as hosting our website, assisting us in fulfilling your transactions and customer service inquiries, and managing and updating your customer information, or to improve their services generally. We may also share your information with third parties to assist us in managing our sites, understanding and optimizing the performance and functionality of the site, or so they can market and advertise to you our products and services or others that they believe may be of interest to you.
We may also use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity. We also may match and use information collected from you at our website with information obtained collected from other sources or third parties.
From time to time, we may partner with one or more co-sponsor(s) to conduct a contest, sweepstakes or other promotional event. In those situations, each of the participating co-sponsor(s) and the websites of each participating co-sponsor(s) may collect or receive personal information from you and will have the right to use your personal information in accordance with their own respective privacy policies.
We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms and Conditions of Use or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities.
This ninewest.com website at present is hosted on servers located in the United States, although we reserve the right to host the website on servers located in other countries. By using this website, you consent to the personal information collected by us being transferred to, and being stored and handled in, countries (including the United States) that may be outside of your country of residence‚ and which may have different data protection rules than in your country of residence.
1411 Broadway, 22nd Floor
New York, New York 10018
Email us at:
Call us by phone at:
1-800-999-1877 (between 9am – 10pm EST)