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Security and Privacy
Nine West Privacy Policy
Last revised and effective as of August 17th, 2015.

This website is a service of Nine West Holdings, Inc. for its Nine West brand (“Nine West”).

This Privacy Policy applies to information that may be collected by or on behalf of Nine West, such as in Nine West’s stores, online at, through Nine West mobile applications and to customer service representatives. Our Privacy Policy tells you the types of information we collect, how we use this information, and when we share it with third parties or our affiliated brands.

The information on this website and our Privacy Policy are subject to change from time to time. Any material changes to our privacy policy and practices will be reflected on this page. Please read and refer to this policy from time to time so that you are aware of our current privacy practices. By doing business with Nine West and by accessing and using our stores and website, you consent to the collection and use of this information by Nine West as described in this Privacy Policy.

What information does Nine West collect?
Nine West may collect and store two types of information: "personal information" and "automatic information."

Personal information tells us who you are such as your name, gender, billing address, shipping address, email address, telephone number, date of birth or age, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and any assigned password used to protect your privacy.

Automatic information is information that we may collect automatically whenever you interact with this website or one of our Nine West mobile applications, such as your IP address, the type of computer you use, the web browser you use, the web page that linked you to our site, and the way you navigated our website and the products you viewed. An IP address is a number assigned to your computer when you connect to the Internet. Each time you visit this website or our mobile application, our web server may automatically recognize and collect this information. Automatic information also includes information generated by the use of "cookies" and "web beacons". You may click here to find out more about the use of cookies and web beacons.

We may associate automatic information with your personal information. In the event of such association, such automatic information will be considered personal information.
How does Nine West collect information?
Nine West collects data that you provide to us in the following ways: (i) on; (ii) by downloading and using the Nine West mobile application; (iii) through transactions, email registrations, participation in loyalty programs, sweepstakes, contests, quizzes and surveys, or online memberships; (iv) by communicating with our sales associates in our company-owned Nine West stores and outlets; (v) through phone, mail and fax interactions or paper registrations that you submit to Nine West; and (vi) from information collected about you by our affiliated brands and shared with Nine West. For information about Nine West's affiliated brands, please click here. Nine West also collects data that we obtain from third parties. We occasionally obtain email addresses of active Nine West store customers who requested emails regarding fashion on other websites, and we collect the email addresses and/or phone numbers of people who submitted their contact information in connection with an event, transaction, survey, contest or sweepstakes and agree to be contacted by Nine West. Nine West also may obtain publicly accessible customer demographics and information about you from commercially available databases and sources.

Nine West also collects automatic information through the use of cookies or pixel tags (also known as web beacons).
Use of Cookies, Web Beacons or Pixel Tags
A "cookie" is a small text file that is sent to your browser from a web server and stored on your computer's hard drive. Among other things, cookies provide a means for us to keep track of your online patterns and preferences. By understanding which areas of the site you visit, cookies allow us to present information, products and services that are of personal interest and make our website more efficient. Some of the ways we may use cookies include enabling your log-in, identifying your shopping carts, tracking where you travel on our websites and what you look at and purchase, and for marketing testing and product recommendations.

Most browsers are initially set up to accept cookies but allow you to change your browser so that it will not automatically accept cookies. Various browsers have different ways to inform you when a cookie has been sent to you, limit the kinds of cookies that can be placed on your computer and let you delete cookies. Please refer to your browser instructions or help screen to learn more about these functions. Additionally, if you have a Flash player installed on your computer, flash cookies may be stored. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not necessarily remove Flash cookies. The latest versions of many browsers let you control or delete Flash cookies through the browser’s settings. If you use an older version of one of these browsers, upgrade to the most recent version, and set it to update automatically. However, if you delete or remove cookies, it is possible that some portions of the site may not function as intended.

"Web beacons", also known as pixel tags, clear GIFs or single-pixel GIFs, or similar technologies are small image files that we may place on web pages and within web-based email newsletters that we send. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page and the number of times those pages are displayed. We can also use web beacons to let us know how many people opened a web-based email newsletter or message.

Nine West also uses third party internet analytics firms, such as Google Analytics, Adobe Analytics and others, to place cookies and pixel tags on your computer or browser when you visit our website or mobile applications. These third parties collect automatic information to track and analyze usage and volume statistical information regarding your visits to our website or our mobile applications, such as what you browsed and purchased, what web page linked you to our site and what traffic is driven by banner ads and e-mails. To learn more about Google Analytics and how to opt out of such services, please visit To learn more about Adobe Analytics and how to opt out, please visit

We may also collect geolocation data to provide location-based services. We may also work with third party vendors to use wi-fi networks to analyze the physical traffic patterns of anonymous mobile phone users near and in our stores as a means to measuring the effectiveness of our store displays.
How does Nine West use this information?
    Nine West may use the information it collects in order to:
  • Confirm, process and fulfill sales transactions
  • contact you about your order and respond to your inquiries
  • update and maintain your information in our databases
  • enable you to participate in our sweepstakes, contests and loyalty programs
  • communicate with you via targeted postal pieces, phone messages, or personalized emails about products, offers and promotions that may be of interest to you
  • enable marketing, testing and product recommendations
  • maintain and improve the effectiveness and security of our website and business
  • study traffic patterns and generally learn about the usage of the site
  • improve the navigation, design and content of the website
  • improve the effectiveness of our advertising and provide targeted online advertising
  • personalize your online experience

We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here.

We may use the services of third parties to collect and use anonymous information about your visits to , and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services on our website and the websites of others. To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third party partners, visit the Network Advertising Initiative at

We may use geolocation information by automatically detecting the IP addresses of visitors on our website from international jurisdictions in order to customize their visit to our website and display international currency pricing. We may also ask users of our mobile application for consent to collect geolocation information so that we may suggest the location of nearby stores or products that may interest them.
How does Nine West protect your information?
Unfortunately, no data transmission over the Internet can be unconditionally guaranteed to be secure. Therefore, any information you transmit to us is sent at your own risk.

However, when you place an order online, we use encryption technology, such as Secure Socket Layer technology ("SSL"), to protect your personal information during data transport. SSL encrypts your order information, including your name, address, and credit card number, before it is transmitted to us to avoid the decoding of your information by anyone other than Nine West.

In addition, when you create an online account on, you must select a personal password. As a member of Nine West's website, you will be able to view, among other things, your account profile, contact preferences, order history, address book. We store this type of information so that you do not have to reenter it each time you make a purchase or visit the website. Should you decide to become a member of Nine West's website, you will be asked to provide an accurate email address and create a password. In order to help protect your personal information, you should be careful about maintaining the secrecy of your password.
Does Nine West disclose your information to others?
Nine West Holdings, Inc. maintains a single database of customer information for several brands owned by or licensed to the Nine West family of companies. In addition to Nine West, these brands include Bandolino, Easy Spirit and Anne Klein. Nine West Holdings (including through its affiliates and predecessor companies) also has provided marketing, retail store or e-commerce services to other companies, which has included operating certain retail outlet stores under the Jones New York and Kasper brands. Customer information that has been collected at those stores while operated by Nine West Holdings is maintained in the shared database. When you establish or update your customer profile information with the Nine West, Easy Spirit, Anne Klein and Kasper brands, whether through a purchase, registration or email sign-up at a company-owned or operated website, specialty store or outlet store for one of these brands, or through a customer service representative, or in other communications you may have with us, we will update your customer record on the Nine West Holdings database.

All of the information that Nine West collects may be shared with the Bandolino, Easy Spirit, Anne Klein and Kasper brands and with other affiliated brands of Nine West Holdings, Inc., including Enzo Angiolini, Joan & David, Pappagallo, lonna & lilly, Napier, Judith Jack, Gloria Vanderbilt, L.e.i. and Energie, among others.

We may disclose personal information about you to third parties who provide services to us and who agree to maintain the confidentiality of such information in accordance with this Privacy Policy. These third parties may use the information in connection with the services they provide to us, such as hosting our website, assisting us in fulfilling your transactions and customer service inquiries, and managing and updating your customer information, or to improve their services generally. We may also share your information with third parties to assist us in managing our sites, understanding and optimizing the performance and functionality of the site, or so they can market and advertise their products and services to you that may be of interest to you.

We may share your information (such as your name, email address, mailing address and transactional history with us) with third parties by participating or joining a shared membership or cooperative database. In such a case, other members in the cooperative database may use your information to market and promote their products and services to you. If you prefer not to have your personal information shared with these cooperative or membership databases for their own marketing purposes, please contact us as indicated in this Privacy Policy below under the heading "Contact Information".

We may also use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity. We may match information collected from you at our website with information obtained collected from other sources or third parties.

From time to time, we may partner with a co-sponsor to conduct a contest, sweepstakes or other promotional event. In those situations, each of the participating web sites may collect or receive personal information from you and will have the right to use your personal information in accordance with their own policies.

We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms and Conditions of Use or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities.

We may also disclose personal information when we reasonably believe that the law requires it. We might sell or buy subsidiaries, or business units. In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy. Also, in the event that assets of Nine West are sold, personal information may be one of the transferred assets.
Can I unsubscribe?
Yes. Nine West honors requests to unsubscribe from receipt of emails, not only for promotional emails that Nine West sends, but also for emails about Nine West that we permit other companies to send to their own list of subscribers. Please note that you may continue to receive emails from Nine West until such requests become effective.
How Does Nine West Respond to a Do Not Track Signal?
We do not currently respond to signals we may receive from web browsers or other mechanisms asking that our website or related properties not track you and your behavior on our website and such properties. Please review this Privacy Policy for more information about ways to disable or opt out of certain cookies. You may also contact us as indicated in this Privacy Policy under the heading "Contact Information".
How does Nine West protect a child's privacy?
This site is a general audience web site. We do not intentionally collect personally identifiable information from children under the age of thirteen. If we become aware that we have collected personally identifiable information from a user of the site who is under the age of 13, we will remove that child's personal information from our files.
Does have links to other web sites?
While you are using this website, you may be linked or directed to other third party sites outside of the website that are beyond our control. Each of these third parties may have a privacy policy different from ours. For example, you might click on a link or banner ad that will take you off the website. These links and banners may take you to sites of advertisers, sponsors and co-branding partners.

Please review the privacy policies of these sites. We are not responsible for any actions or policies of such third parties. For more information, please read our Terms of Use and Conditions of Service.
You may also seek to place an order on our site for shipment to a country outside the United States. When you click on our international shipping menu, select another country and indicate you would like to have an order shipped to that country, you will be redirected to a checkout page hosted by a third party (Borderfree, Inc.) with whom we have partnered to process and fulfill such orders internationally. Borderfree will present you with its terms and conditions and process your personal information under its own privacy policy. Once you place your order, you will be prompted to confirm whether you would like to receive marketing and other communications from Nine West. If you agree that Borderfree may share your data with Nine West, we will protect and use your information in order to supply you with such communications and as otherwise set forth in this Privacy Policy.

This site is hosted on servers located in the United States. By using this site from a location outside the United States, you consent to the transfer of information to countries outside of your country of residence‚ including the United States‚ which may have different data protection rules than in your country.
California Privacy Rights
Nine West customers living in the State of California may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Please contact us at the contact information indicated below in this Privacy Policy.
Contact Information
We welcome your comments regarding this Privacy Policy. Please send any concerns to:

Write to us at: Nine West Customer Relations - Privacy Policy
1411 Broadway, 20th Floor
New York, NY 10018

Email us at:
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