Byron Open Toe Mules
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- Return or exchange unworn or defective merchandise within 30 days of delivery date. Returns after 30 days, and items marked FINAL SALE or AS IS won't be accepted.*
- Return your NineWest.com purchase(s) at an official Nine West retail store or by mail. Returns are not accepted at Nine West Outlets.
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*For the full return policy, including refunds and credits, please see full site.
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REVIEW SNAPSHOT®
by PowerReviews(based on 37 reviews)
Ratings Distribution
Pros
Cons
Best Uses
- Size:
Feels Small
True to Size
82%
(28 reviews)
Feels Large
- Width:
Feels Narrow
True to Width
82%
(27 reviews)
Feels Wide
- Comfort:
Uncomfortable
Comfortable
67%
(22 reviews)
Very Comfortable
- Quality:
Poor
Good
Excellent
59%
(22 reviews)
- Value:
Poor
Good
Excellent
43%
(16 reviews)
- Delivery:
Slower Than Expected
On Time
75%
(27 reviews)
Faster Than Expected
- Age:
- 55 to 64 (18), 45 to 54 (9), 35 to 44 (5), 65 or over (3)
Most Liked Positive Review
LOVE the shoes, many compliments
I love these shoes. I have already had many compliments. It took nearly three weeks to get them and with great distress and hassle. I paid for the shoes through my Amazon account....Read complete review
I love these shoes. I have already had many compliments. It took nearly three weeks to get them and with great distress and hassle. I paid for the shoes through my Amazon account. There was a link on the site and allowed me to do so. Several days later, my payment was returned to my account by Amazon with no explanation. I tried to contact Amazon to see why but there was no response. Then I began getting somewhat threatening emails and calls from Nine West telling me that they did not accept Amazon payments (even though the link is on their site) and they wanted payment immediately. I still had no link letting me know that the shoes had been shipped. I was not about to call an unknown number and give my credit card over the phone. I soon discovered that Nine West was paid for the shoes through my PayPal account. How that happened, I have no clue. So I copied the receipt from PayPal to prove I had paid for them. After going back and forth for several days, three weeks after placing the order the shoes finally arrived. The very next day MORE shoes arrived. I immediately repackaged the second shipment and sent them back, again with the receipt showing I had fully paid for the original order weeks before via PayPal. Nine West has yet to contact me and apologize for the nightmare they put me through due to their own errors.
VS
Most Liked Negative Review
Tried to order this shoe twice!
Tried to order this shoe in white 2 times...and was very disappointed. 1st shoe was way too big, sent it back. 2nd shoe was defective as bow hung down to the...Read complete review
Tried to order this shoe in white 2 times...and was very disappointed. 1st shoe was way too big, sent it back. 2nd shoe was defective as bow hung down to the ground almost under the shoe. Not happy at all, because the shoe would have been lovely if properly made. The leather was very nice. Too much trouble on returns and CS was not helpful.
Reviewed by 37 customers
Displaying reviews 1-10
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Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
I love this shoe, it runs true to size and fits perfect. The colors stand out!!
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- On Time
- Age:
- 35 to 44
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
I have a long walk to work, then back to my car. No problems. And I could see people looking at my shoes
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- On Time
- Age:
- 45 to 54
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
LOVE LOVE LOVE THE SHOW. COMPLIMENTS DAILY. COMFORTABLE FIT AND LOOKS GOOD WITH MY OUTFIT!
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Very Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- Faster Than Expected
- Age:
- 45 to 54
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
These shoes are so comfortable and beautiful. I love the retro look and I feel like Marilyn Monroe in them. I got the white ones and they match so many outfits and dress up anything I wear them with.
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Very Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- On Time
- Age:
- 45 to 54
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
Every time I wear them I receive compliments.
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Very Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- Faster Than Expected
- Age:
- 55 to 64
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
I have two pairs and I love them. They are comfortable and versatile can be worn with Jeans or Dress. I would highly recommend this shoe.
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Very Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- Faster Than Expected
- Age:
- 55 to 64
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
I saw these in Carson's and fell in love with them. They were sold out when I went back to buy so I looked them up on Nine West's online website. They were in stock and on sale!!. Am so happy that I was able to purchase!
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Very Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- Faster Than Expected
- Age:
- 55 to 64
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
Purchased this shoe in white to wear with sundresses, which will be perfect. Very comfy, and will also look cute with shorts/jeans.
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Comfortable
- Quality:
- Good
- Value:
- Good
- Delivery:
- On Time
- Age:
- 25 to 34
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
I love this shoe it is very comfy. Dress it up or casual. Lots of complements.
- Size:
- True to Size
- Width:
- True to Width
- Comfort:
- Very Comfortable
- Quality:
- Excellent
- Value:
- Excellent
- Delivery:
- On Time
- Age:
- 55 to 64
Comments about Nine West Byron Open Toe Mules, Dk Red Multi Fb:
The sandal is beautiful! I ordered a pair because it reminded me of the Macadamia mule that was only sold up to an 8.5 size. When my sister saw the sandal she screamed with excitement and begged me to order her a pair. Though it feels a little wider than I like, and I know that will only worsen as I wear it, I absolutely love the shoe.
- Size:
- Feels Large
- Width:
- Feels Wide
- Comfort:
- Comfortable
- Quality:
- Excellent
- Value:
- Good
- Delivery:
- Faster Than Expected
- Age:
- 55 to 64
Displaying reviews 1-10
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